Services

Design Strategy Consultation

An objective look at your existing design strategy, and/or recommendations to set your course for consumer experience success.

Experience Mapping

Journey Maps and Experience Maps analyze end-to-end interactions your customers have with you. Mapping creates a shared understanding of the consumer experience within your organization and quickly identifies gaps, areas for improvements, and top candidates for backlog prioritization.

Interactive Prototypes

Light-weight, testable prototypes that allow you to quickly validate ideas and flows with users. Interactive prototypes are quick, and very cheap compared to time spent in development.

Product Design

Embedded UX, UI and research services that prioritize users’ needs, while responsibly aligning to business impact.

Heuristic Evaluation

An expert evaluation of your current experience, using a specific, pre-determined set of industry standard heuristics.

KPI Consultation

An objective third-party analysis of your existing key performance indicators, holistically compared with your overarching business objectives, and recommendations for improvements.

Contextual Interviews

Side-by-side observation of your users in their natural habitat. As self-perception often differs from reality, contextual interviews tend to uncover trends that are missed in user research and panel discussions.

This service list is a good place to start. If you’d like more information on a particular service, or have something in mind that you don’t see, get in touch.👇


Build Your Competitive Advantage with a Catered Product Design Strategy

A wide range of services can be catered to optimize your dollars and your outcomes. No two situations are the same. Let’s talk about yours.